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Postings by Franck Fallateuf

Apache random traffic outage for specific customer

Hello everyone,

We upgraded from Apache 2.4.12 to 2.4.18 on a public facing webserver which proxies requests to backend servers. Initially when we cut-over to the webserver running the newer version (2.4.18), all traffic seemed to flow normally. But a few days onwards, we received a report from one of our customers that they were experiencing random outages. The outage would manifest itself in a browser page "This site can't be reached", "ERR_CONNECTION_TIMED_OUT". As far as we were aware, this is the only customer experiencing this issue and to report of it.